Refund Policy

This Refund Policy applies to fees paid for services purchased from XIPHIAS Immigration Private Limited via our website or through our authorized representatives.

• Refunds are generally considered when a paid service has not yet been rendered.
• If a service has begun (e.g., consultation completed, document review commenced), any refund may be partial and reflect work already performed.
• Outcomes with government authorities (e.g., visa approvals) are not guaranteed and are not a basis for refunds.

• Government filing, embassy, and visa fees.
• Third-party charges (e.g., courier, translation, notary, assessments).
• Bank/payment gateway charges and currency conversion differences.

• We typically acknowledge requests promptly after verification.
• Approved refunds are usually processed to the original payment method within 7–14 business days (bank timelines may vary).

For cancellations before service commencement, a full or partial refund may be available depending on the scope and preparatory work already performed. Once substantive work has started, cancellations may incur deductions.

If you dispute a payment with your bank or card issuer, please notify us so we can investigate. Unauthorized or fraudulent transactions will be addressed per issuer rules; otherwise, chargebacks may delay resolution.

This Refund Policy is governed by the laws of India. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes arising from or relating to this policy.

Questions about this policy? Email [email protected] or write to XIPHIAS Immigration Private Limited, Bengaluru, Karnataka, India.